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Traceymag
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No dial tone

I have no dial tone on my landline phone and haven't had since my package was installed way back in July. What seems to be the problem.
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Re: No dial tone

Hi Traceymag,

 

Welcome to the community and I'm sorry to hear you've been without a landline since July.

 

I have tested your line and I'm not finding any problems so before I arrange for a technician I'd just like to check whether you've tried another handset in the Virgin Media socket?

 

Looking forward to hearing from you.

Rose
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Re: No dial tone

Hi Traceymag,

 

I have just found your reply here.

 

What I'll need to do next is to arrange for a technician to if you click on the purple envelope at the top right of the screen you will see another message from me with appointment times.

 

Talk to you soon

Rose
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