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Vancouver87
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No dial tone

No dial tone.
Phone will ring when called but when you answer it doesn't connect and you can hear a ringing down the line.
Cannot make outgoing calls.

We have tried two different handsets (I went out and bought new phones today thinking it was an equipment fault!) and the same issue!



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Buffer6
Trouble shooter
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Re: No dial tone

It would be quicker to use another landline to report the fault as it can take several weeks to get a reply here from forum staff

Or you could sign into myvirginmedia  check your services status, run a test on your phone,  also arrange for an engineers visit online.

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Forum Team
Forum Team
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Re: No dial tone

Hello Vancouver87,

 

Thanks for posting.

 

I'll need to take a look at this for you but I'm unable to find your account so I'm just going to send you a private message which you will find if you click on the purple envelope at the top right of the screen.

 

Speak to you soon.

Rose
Forum Team


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