Reported this Saturday, did proper checks with separate phone, despite initial assurances that no fault etc. Engineer booked for the 8th, surely that cannot be the most immediate response you can achieve?
This is the second time in 3 months.
Welcome to the Community!
Really sorry to hear you're having trouble with your landline.
I've located your account and at the moment that's the next available appointment. I'm really sorry! I'll keep an eye on your account and let you know if we get a cancellation.
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