Menu
Reply
  • 6
  • 0
  • 0
gobrien
Joining in
76 Views
Message 1 of 7
Flag for a moderator

No dial tone

no dial tone on the 2 phones in the house - checks at your end say there is no problem but there is

0 Kudos
Reply
  • 6.68K
  • 262
  • 485
Forum Team
Forum Team
67 Views
Message 2 of 7
Flag for a moderator

Re: No dial tone

Hi gobrien,

 

Thanks for posting!

 

Really sorry to hear you're having trouble with your landline.

 

Are you able to test another handset in the socket? This is just to rule out the equipment as the cause of the fault. If you've already done this or don't have a spare handset, I'll arrange for a technician to take a look.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply
  • 6
  • 0
  • 0
gobrien
Joining in
65 Views
Message 3 of 7
Flag for a moderator

Re: No dial tone

both lines are down and the handsets were swapped to check - still no dial tone
0 Kudos
Reply
  • 1
  • 0
  • 0
Iris_M
Joining in
64 Views
Message 4 of 7
Flag for a moderator

Re: No dial tone

R U in the Belfast East area? I have the same problem, phone was fine at 10.30am and off at 11.15am. No phone to contact Virgin and On line help constantly "busy" since.
0 Kudos
Reply
  • 1
  • 0
  • 0
Mike01992
Joining in
43 Views
Message 5 of 7
Flag for a moderator

Re: No dial tone

Hi all
No dial tone and unable to receive calls. It's not my equipment and I can't get in touch with virgin unsurprisingly does anyone have any ideas?
0 Kudos
Reply
  • 6
  • 0
  • 0
gobrien
Joining in
59 Views
Message 6 of 7
Flag for a moderator

Re: No dial tone

no - B23 in England
0 Kudos
Reply
  • 6.68K
  • 262
  • 485
Forum Team
Forum Team
56 Views
Message 7 of 7
Flag for a moderator

Re: No dial tone

Hi gobrien,

 

Thanks for checking that for me.

 

I'd like to arrange for a technician to check this out for you. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply