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Alexx1
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No dial tone

Hello, I haven't been able to use my phone for a few weeks now and I can't contact anyone!!!

I tried the live chat, no answer, I can't call 150, I tried the 0345 number, no joy, I checked the service status and there are no known outages in my area. Help please!!!

 Update: booking an engineer now - fingers crossed!

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Re: No dial tone

Sorry to hear about the trouble experienced with your service Alexx1,

 

I've located your account and can see that an engineer visit has been arranged for you.

 

Remember that someone of the age of 18+ would need to be in attendance in order for the visit to go ahead as planned.

 

Let me know if I can help with anything more.

 

Take care,

 

Nat_J


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