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LynneM
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No dial tone

Just received an e-mail from a friend saying they've been trying to ring me.  On checking phone, there is no dial tone.  Usual phone is cordless but I've also tried with a corded phone.  Ran test which says nothing wrong, live chat is busy and I don't have a mobile.

 

Could someone please look into this for me.

 

Thanks.

 

Lynne

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Re: No dial tone

Hi Lynne,

 

Really sorry to hear this. Smiley Sad

 

I've had a look at the line state and there does appear to be an issue in the area under the fault ticket reference F004971886, with a review set for this evening.

 

I'll make sure to check back in later and provide a further update for you. Smiley Happy

 

Speak to you soon,

 

Nat_J

 

 


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Re: No dial tone

Hi again Lynne,

 

I've had another look at this and it appears that the fault has been verified as fixed.

 

Is the service working for you now?

 

Speak soon,

 

Nat_J


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LynneM
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Re: No dial tone

Hi Nat J

 

All seems to be fine now, thanks.

 

Lynne

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Re: No dial tone

Great to hear Lynne!

 

Thanks for letting me know. Smiley Happy

 

Hope you have a lovely evening and a fab New Year!

 

Nat_J


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