Welcome to the Community!
Really sorry to hear you're having landline trouble.
Thanks for checking the handsets for us. I've checked the network and there are no issues currently in your area.
We'll need to get a technician to sort this out for you. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.
Look forward to hearing from you!
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I'm the same no tone and no faults
I'm really sorry to hear your landline is down too!
Have you been able to try a different handset?
Did you get my private message?
Checking into this for you, I can see that you have arranged an engineer appointment. Apologies for the problem with your line. Please let us know how this goes for you.
Virgin Media Forum Team
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Thanks for letting us know about this slaine72,
Really sorry to hear about the continued fault experienced.
I have responded to your private message for us to chat some more about this.
Hope to speak to you soon,
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