Welcome to the Community!
Sorry to hear you're having trouble with your landline.
I've located your account and I can see you have a manned installation booked to get this sorted out. If you need any details about the install let me know.
All the best
Tech fan? Have you read our Digital life blog yet? Check it out
Thanks for getting back to me!
I've sent you a private message (purple envelope at the top right of your screen) so I can discuss the details of the appointment with you.