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WishIWasWithSky
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No dial tone

i have no dial tone and i have been unable to contact virgin media via email or live chat because their website is atrocious. 

Could some please ask Virgin to send an engineer to my property ASAP?

Are there any Virgin media staff monitoring these forums? 

 

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WishIWasWithSky
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Re: No dial tone

Virgin have just cancelled my engineers visit. Here's a portion of the email...

 


Hello,

Thanks for getting in touch about your Virgin Media service.

I'm really sorry to hear that you've been having trouble with your phone service, however we are glad to say looks like everything's back up and running again.

If you still require further help with your services just visit our Help & Support area for all the answers.

To run some further

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WishIWasWithSky
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Re: No dial tone

Only took me 4 days to arrange an engineers visit via email.

now what can i do?

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Re: No dial tone

Hi WishIWasWithSky

 

Sorry to learn about the problems with your service, so we can keep on top of the threads we like to keep everything in one place, so I've responded to your other thread [here].

 

I'll keep all future communication between us in that threadMan Happy

 

Take care and speak soon

Craig


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