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No dial tone

No dial tone, when try to ring phone from my mobile phone get engaged tone? Cannot get a engineer until Monday due to working and being away at weekend any help would be greatly appreciated.
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Re: No dial tone

Hi Mat86


Welcome to the Community, I'm really sorry to learn about the problems you're experiencing with your phone line at the moment. 


I've been able to locate your account and run some tests on the line from our end for you. we're not detecting any issues at the moment. Have you been able to test your handset at all? By trying an alternate handset or yours on an alternate line?


Look forward to hearing from you


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