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Northerndj
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No dial tone

I don't have a dial tone and i am disabled so i need this phone

I tried technical but go no answer just on hold its not the phone as i have tried it

Help needed

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Re: No dial tone

Hi Northerndj,

 

Thanks for posting and sorry to hear you're having problems with no dial tone.

 

It looks like this may have been part of an outage in your area and from the testing I've just had back it looks to be working again. Could you let me know if your still having trouble with no dial tone as I can take a further look at this for you if needs be.

 

Kind regards

Stephen_B
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Northerndj
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Re: No dial tone

It is back up and running i was told i would get a call back to confirm this was properly fixed

But that never happened i didn't receive a txt as i was told that was also supposed to happen

I am a Disabled person so i rely on the reliability of Virgin medias service's  

simply reporting this fault was a nightmare there was no way out of hours to report online a fault other then a phone number

if its your phone how is a phone number any good ??

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