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shaz2
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No dial tone

My landline has not worked for a while now, there is no dial tone and people are not able to get through when they ring.
At first I though it was the phone but have tried a new one and still nothing
Thanks in advance
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Re: No dial tone

Hi shaz2

 

Welcome to the Community, I'm sorry to learn about the problems you're experiencing with your phone line at the moment. 

 

I've been able to locate your account and run some tests on the line for you, I can see that there's an issue in your local area at the moment. The team are looking to resolve this as soon as possible, if you're still experiencing this issue by tomorrow morning, let us know and we'll get right on the case Man Happy

 

Sorry again for the inconvenience this is causing, we're looking forward to putting this right.

 

Talk soon

Craig


New around here? To find out more about the Community check out our Getting Started guide


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shaz2
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Re: No dial tone

Hi still no dial tone, tried ringing the number a few times and just says line is busy?
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Re: No dial tone

Hi shazz

 

Sorry to hear about this, I'm really sorry you're still experiencing the problem with your phone line.

 

In that case, I'd like to arrange for an engineer to come and take a closer look. I've sent you information regarding this in a private message, which you can view by clicking the purple envelope on the top right of this page.

 

Look forward to hearing from you

Craig

 

New around here? To find out more about the Community check out our Getting Started guide


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