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Far75018
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No dial tone on phone

Hello I have a new phoneline. There is no dialing tone when I pick up phone. I have also been told that when anyone tries to call the phone goes to answering machine. I did receive one call but this was very poor quality, so much so that I had to drop the call.
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Re: No dial tone on phone

Hey Far75018

 

Welcome to the Community, I'm really sorry to learn about the problems you're experiencing with your line at the moment.

 

I've been able to locate your account and can see that work has been scheduled to get this issue resolved. I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.

 

Apologies again for the inconvenience you've experienced, we'll talk soon.

Craig


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