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rothro
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No dial tone on phone -couldn't book technical assist on hold 15min before being disconnected

Does anyone know how I can book a fault online without having to go through the pain of having to report a fault over the phone - 15 after being put on hold I was disconnected!  Aaarrrrggghhh this is so annoying !

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Re: No dial tone on phone -couldn't book technical assist on hold 15min before being disconnected

Hi rothro

 

Welcome to the community, I'm very sorry to learn about the problems you've been experiencing with your phone line recently.

 

I've located your account and can see you've been able to arrange for action to be taken regarding this, which is excellent news.

 

I'd love to hear how you get on and we'll be here should you need any assistance moving forward.

 

Take care

Craig


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