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brookmichael2
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No dial tone on landline.

Hi,

There is no dial tone on the virgin landline but some crackle is heard.

Tried ringing it from a mobile and the landline phone did not ring.

Broadband is working fine.

Thanks.

 

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MGman
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Re: No dial tone on landline.

You'd get a better response by reporting it direct to Virgin rather than on a forum. Here's the detail from their Help pages:

Alternatively you can check your services by calling our automated faults service on 150 from your Virgin Media phone or mobile or 0345 454 1111* from any other phone and select option 2.

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MGman
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Re: No dial tone on landline.

You'd get a better response by reporting it direct to Virgin rather than on a forum. Here's the detail from their Help pages:

Alternatively you can check your services by calling our automated faults service on 150 from your Virgin Media phone or mobile or 0345 454 1111* from any other phone and select option 2.

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Forum Team
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Re: No dial tone on landline.

Hi brookmichael2,

A warm welcome to our community Smiley Happy

I'm sorry to hear that your Landline isn't working.  I can see you have an engineer calling round to check this out for you which is great to see. 

It would be fab if you could let me know how you get on afterwards.  I'm here to help if you need me.

Have a lovely week end.

Collette Smiley Happy


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