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Judson22
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No dial tone on homephone

Hello i just bought a homephone an i have minutes with my package yet there is no dial tone?
Do i have to activate line 1st?
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Re: No dial tone on homephone

Hi Judson22

 

Welcome to the Community, I'm sorry to learn about the problems you're experiencing with your phone line at the moment. 

 

I've been able to locate your account to run some tests on the line from our end for you, we're not detecting any major errors but as you've bought a new phone to test I'd like to arrange for a member of the team to take a closer look at this, if you're available? 

 

I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.

 

We'll talk soon

Craig


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