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gm2007
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No dial tone for VIRGIN PHONE, again.

 hi, there,

The dial tone of phone is gone again. The online self-test run up to 99% and stuck there. Called the 03454541111 and stuck in a middle. Any where can i get help? here is my last option. 

How CAN i contact Virgin regarding this fault? 

Thanks,

Guojie

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Re: No dial tone for VIRGIN PHONE, again.

Hi Guojie,

 

Really sorry about this.

 

I'd like to help in getting this resolved for you!

 

I've checked the line state from this end and this is currently showing as blocked which would require an engineer visit to resolve.

 

I've sent you a private message so that we can go ahead and get this booked in for you at the earliest opportunity.

 

Speak to you soon,

 

Nat_J


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