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Jaybee49
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No dial tone and line engaged

I have had the same issue for the last fortnight, I have no dial tone and anyone who tries to call just gets an engaged tone. I've tried the diagnostics test on the website and it just gets stuck at 99%. I've tried to call from a mobile but after a few minutes in the queue, I've had to put the phone done as the 0845 numbers cost too much on a mobile. I'm getting no where online.

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Re: No dial tone and line constantly engaged

Hello Jaybee49,

 

Thanks for posting in the community Smiley Happy

 

I have checked your line and it's coming back as blocked so before I'm able to arrange for a technician I would just like to confirm whether you have tried a different handset just to eliminate any equipment fault?

 

Looking forward to hearing from you.

Rose
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Jaybee49
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Re: No dial tone and line constantly engaged

Yes, tried another handset. Still nothing.

Thanks
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Re: No dial tone and line constantly engaged

Thanks for getting back to me Smiley Happy

 

Okay so I'll just pop you a private message with appointment times which you will find if you click on the purple envelope at the top right of the screen.

 

Speak to you soon.

Rose
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