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Donna_Ian
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No dial tone and callers constantly getting engaged tone

My landline has been out of action for the last 3 days. there is no dialling tone and anyone calling my line get the engaged tone. I have followed all the hints and tips and still nothing.

I have tried to run the service status test and this freezes at 99%. therefore I need to request an engineer please.

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Re: No dial tone and callers constantly getting engaged tone

Thanks for posting Donna_Ian, 

 

Sorry to hear about the fault experienced. 

 

I've located your account and checked the line state and this is currently displaying as blocked which would indeed require an engineer visit. 

 

I've sent you a private message so that we can get this booked in ASAP.

 

Speak soon, 

 

Nat_J


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