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Joe7
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No broadband or telephone

Virgin have left me without broadband and telephone because they cant connect my property and my bt services have been turned off because of the switch over date has passed
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Re: No broadband or telephone

Hi Joe7

 

Welcome to the Community, I'm very sorry to learn about the problems you're experiencing with your services at the moment.

 

I'd like to take a closer look at this from our end but I've not been able to locate your account using your forum details unfortunately. So I can take a look, could you respond to the private message I've sent with the requested information?

 

You can view the message by clicking the envelope on the top right of this page.

 

Speak soon

Craig


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Joe7
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Re: No broadband or telephone

Today is the 26th the virgin team have been and still no virgin services installed . It's always somebody else's fault . Poor service
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Re: No broadband or telephone

Really sorry to hear this Joe7,

 

I've had a look into this and can see that you've spoken with the team since posting.

 

Please feel free to let me know if I can help with anything more,

 

Nat_J


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