New subscriber Virgin Tv and Phone package installed 22/2/2017, advised no phone for 48 hours but it still worked, Friday lost the phone until Saturday afternoon, Phone lost again Sunday until present time. Not the service I was expecting! Extremely disappointing and I would argue potential breach of contract in not supplying the service.
Thanks for posting in the community and I'm sorry to learn about the problems you've been having with your phone line.
I can't see any fault when I run a line test so just before I arrange a technician for you I would just like to confirm whether you have tested/replaced your handset to eliminate any equipment fault and if the phone is plugged into a Virgin Media socket?