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mcadman
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No Phone Again

Our phone has no dial tone again, fourth time in the last month.

Tried to call on my mobile (at my expense) to report but queue is too long ..

Online chat does not work, so have tried an e-mail (***********@ntlworld.com) ..

So can this please escalated please

 

 

 

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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Re: No Phone Again

Hi mcadman,

Sorry to hear that your landline isn't working and that you have had ongoing problems with this in the last month.

Checking this for you, I can see that there's a known outage that our engineers have been working on the fault in your area. Is your line now working?

Please let me know.

Kind regards,


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mcadman
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Re: No Phone Again

Good News, my 'phone is now working ...

Thanks for everyone's help

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Re: No Phone Again

Hi mcadman,

 

That's great, glad to hear everything is back to normal!

 

If you need anything else just give us a shout.

 

All the best  Smiley Very Happy

 

Josh


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