Hi. My sister can't get a dialing tone on her landline. How can this problem be sorted as she has no credit on her phone to ring the helpline.
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Hopefully one of the Virgin "team" will private message you and offer to call your sister's mobile if you give them the number? That would be a genuinely helpful thing to do... Anybody?
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Welcome to the Community!
Really sorry to hear your sister is having landline trouble.
I've sent you a private message (purple envelope at the top right of your screen) so I can grab some details and get this sorted for you.
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Thanks Josh I have sent the details
Thanks for sorting the problem out so quickly. Great service