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bellie
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No Dial Tone

Hi

I have just had my phone repaired due to no dial tone before Christmas.

I have no dial tone again.

I have checked another phone in the socket (I only have one socket).

Can you please help.

Thanks

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Re: No Dial Tone

Hi bellie

 

I'm very sorry for the continued problems you're experiencing with your phone line.

 

I've been able to locate your account to take a look at this and run some tests on the line from our end for you. We're not detecting any errors from our end at the moment, I hope that means that things are working at they should?

 

If not, have you been able to test your handset at all? By trying an alternate handset or your handset on an alternate line?

 

Looking forward to hearing from you

Craig

 


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bellie
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Re: No Dial Tone

Hi Craig

I will check when I get home.

thanks
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Re: No Dial Tone

Thanks for getting back to me bellie, we're looking forward to hearing from you.

 

Take care

Craig


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bellie
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Re: No Dial Tone

Hi Craig

My phone line is completely dead.

bellie
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Re: No Dial Tone

Hello bellie,

 

Craig_D is away at the moment so I hope you don't mind me stepping in.

 

I would like to arrange for a technician to visit your property so if you click on the purple envelope at the top right of the screen you will see another message waiting for you with further information.

 

Speak to you soon

Rose
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