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No Dial Tone


We tried to dial out on our landline yesterday but there is no dial tone. The phone itself is is working and when called it rings but does not cut into answerphone.

I have completed the online test but shows no issues.

Please contact me as soon as possible.

Many thanks



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Re: No Dial Tone

Hi GrannieB


Welcome to the Community, I'm really sorry to learn about the problems you're experiencing with your phone line at the moment. 


I've been able to locate your account and run some tests on the line and we're not getting the results we'd expect so I'd like to arrange for an engineer to come and take a closer look, if you're available?


I've sent you information regarding this in a private message, you can view the message by clicking the purple envelope on the top right of this page. Sorry again for the inconvenience this has caused, we'll get it sorted ASAP.


Talk soon


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