Yesterday 10th september I had virgin phone tv and broadband installed, not very satisfactory either. Anyway engineer says all done although very messy. Anyway my number from bt was to be transferred to virgin I now have the situation if some one rings my land line the bt phone still rings but not the virgin landline. If I use the virgin phone to ring out say to my mobile it shows my landline number ringing me. Have virgin and bt joined together with this or what. Not agood start to my virgin on ridiculous experience wit virgin. I new it was a mistake.
Anyone have this happen before thatthe bt line still rings in on original landline number but does ring the virhin phone line