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Isvh
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New client, no phone.

Good morning. 

I'm a new client. Have no phone line, it gives me a beep, but when I try to call it doesn't work.  I don't know the phone line number as I'm a new client.  

Could you please give me some support?

Thank you very much. 

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Re: New client, no phone.

Hi Isvh

 

Welcome to the Virgin Community, I'm very sorry to learn about the problems you're experiencing with your phone line at the moment.

 

I've not been able to locate your account to take a closer look at the line from our end unfortunately, so that I can do that would you be able to respond to the private message I've sent with the requested information?

 

You can view the message by clicking the purple envelope on the top right of this page.

 

We'll talk soon

Craig


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