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SLFD72
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Neighbour's phone is dead - help

My elderly neighbour has 3 phones in his home and all are dead. When calling his number from my mobile there is a connection to the line but not to any of the phones. I've tried my home phone in his socket and that didn't work either. He has no way of contacting VM to arrange an engineer. Can someone help please? Area 30, my phone is fine.
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Re: Neighbour's phone is dead - help

Hi there SLFD72,

Sorry to hear about this.

I would like to investigate this further for you. To allow me to do so, could you respond via private message with the following information:

  • Name of the account holder
  • Home address

Hope to hear back from you soon,

Nat_J


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SLFD72
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Re: Neighbour's phone is dead - help

Quick update. An engineer has been out and found a problem with the line. All sorted and my neighbour is back up and running. Thanks for the help.
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