Menu
Reply
  • 1
  • 0
  • 0
Teakpanz
Joining in
54 Views
Message 1 of 2
Flag for a moderator

Need help

Hello there my phone line has no tone. I have tried new phone cable and phone handset still no tone. It has been off since monday. My net and tv still working.

Many thanks john
Tags (1)
0 Kudos
  • 7.14K
  • 231
  • 524
Forum Team
Forum Team
45 Views
Message 2 of 2
Flag for a moderator

Re: Need help

Hi Teakpanz,

 

Welcome to the Virgin Media Community Forum and thanks for your post. Apologies that you have been experiencing a fault on your line since Monday. 

 

I've been able to access your account via your Forum details and can see that there are no area outages, and since you have already tested with alternative equipment, I'll need to arrange an engineer to investigate this further.

 

I'll send you a private message requesting further details. Just check the purple envelope at the top right of this page.

 

 

Many thanks,


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


0 Kudos