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Marlena80
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My phone not working

My phone didnt work 3 weekes was problem with a line . Last week was working only on few days . Today still not working . When take headphone is normal signal , but if someone calling to me phone not ringing . Outcoming and incoming calls didint work . This important to me because i have buisness and my clients cant call to me and booking apooitments
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Re: My phone not working

Hello Marlena80.

 

Sorry to learn that you're experiencing issues with your landline.

 

I can see that you've been able to speak to one of the team about this so please let me know if you need help with anything else.

 

Kind regards

Rose
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Marlena80
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Re: My phone not working

Hi
Thanks for answer me . I need fix a phone very quick , on this phone line i have a buisness salon Hair and beauty and i Lost my clients and money , No appoitments . Someone from customer service promise me to call back and arrangage inginier on tommorow but didnt cal back to me . Can you help me Please ? Last time my phone didnt work from 16 february to 3 th march , now again !!!!!
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Re: My phone not working

Thanks for coming back to us Marlena80,

 

Sorry to hear about all of the bother that this has caused you. :/

 

I've located your account and I'd like to arrange an engineer visit to investigate the fault further.

 

I've sent you a private message so that we can get this booked in ASAP.

 

Hope to hear back from you soon,

 

Nat_J

 


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