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Malcolmshaw
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My phone line is dead

We had virgin tv broadband and phone line fitted on Saturday the phone was fine until today no dialling tone, and it just rings out if you try calling?
Please advise what you can do
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Forum Team
Forum Team
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Re: My phone line is dead

Hi Malcolmshaw

I appreciate as a new customer you taking the time to get in touch with us about your phone line and I am sorry to hear that this is not working since the installation Smiley Sad

I'd like to take this opportunity to welcome you to Virgin Media and the forums, and hope that we can help turn this poor experience around for you soon.

I can see a port was being arranged for you too. For me to check in about this with you I'm going to drop a pm to you that you can find in the envelope next to your forum name.

If you could pop back to me on this, that would be great!

Hope to speak soon.

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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