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Karen207
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My phone line does not work

Hi there

My phone line has not worked for a while.  I bought a new phone, plugged it in and it still does not work.  I have tried calling my number and it rings but you cannot hear it in the house.  Help, virgin

 

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Re: My phone line does not work

Hi Karen207

 

Welcome to the Community, I'm very sorry to learn about the problems you're experiencing with your phone line at the moment.

 

I've not been able to locate your account to take a closer look at this at this for you, so that I can do that, would you be able to respond to the private message I've sent with the requested information?

 

You can view the message by clicking the purple envelope on the top right of this page.

 

Speak soon

Craig


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