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farwellh
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My phone is dead

My phone line is dead since saturday 25th cannot believe no engineer available to check it out till Friday 3rd !!!!!! Shockingly poor service, have of course done all normal home checks (I am an electrician)

Can anyone help???

Very very angry

[MOD EDIT: Subject heading changed to assist community]

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Re: My phone is dead, no engineer till Friday 4 days away!!!??? phone is for emergencies with eld...

Hi farwellh,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your landline.

 

I've located your account and Friday 3rd is the next available appointment we have. I'm really sorry! I'll keep an eye on the account and let you know if we get any cancellations.

 

Speak soon Smiley Very Happy

 

Josh


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farwellh
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Re: My phone is dead, no engineer till Friday 4 days away!!!??? phone is for emergencies with eld...

Josh, I appreciate your reply, however do you really think 5 days to look at a land line is acceptable???!!! VM turnover £4 Billion pounds & you cant get 1 engineer to look at my land line for 5 Days!!!!!!!!  

 

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