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SueTee
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Message tone but no message

HI,

Hope someone can help.

We have a broken ring tone telling us there is a message, but when calling 1571 it says there is no message. Heard today that someone had left us a message so I think there is definitely something there.

Any ways to retrieve?

Thanks

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Re: Message tone but no message

Hi SueTee

 

Welcome to the Community, I'm sorry to learn about the problems you're experiencing with your telephone service at the moment.

 

I've not been able to locate your account to take a closer look at this from our end unfortuantely, so I can do that would you be able to respond to the private message I've sent with the requested information?

 

You can view the message by clicking the envelope on the top right of this page.

 

Talk soon

Craig


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SueTee
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Re: Message tone but no message

Thanks Craig, I have replied to your PM

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