I had Virgin phone line installed on 26 August 2015. I am having a lot of echoing on my phone line and it is hard to hear what people are saying. I have tried another phone but I still have the same problem.
can anybody help me with this problem please?
Hi there Rthom954,
I'd like to take this opportunity to welcome you to our community and say that I'm really sorry to hear of the issues you are having with the quality of your phone line.
As you've already tried another phone, and the testing I've done is not highlighting any issues, I think it best that someone calls out to investigate further for you.
I've sent you a private message in order to set the wheels in motion for you, please look to the top right of this page where you'll see a blue envelope icon, click on that and you'll see my message.
Many thanks and apologies once more.
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