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mohitkumartuhan
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Lost Previous Number from Sky

My Previous Number has been lost 

and virgin keeps saying another 10 days another 10 days and have cleared all the notes that were made 

they now keep lying and keep blaming sky 

number has not gone to bt openreach pool 

this is just terrible 

how can I resolve this?

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Superuser
Superuser
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Re: Lost Previous Number from Sky

I hope you didn't cancel your Sky account, which prevents your number porting. That is the classic way of losing your number.

su1718.jpgCable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile

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Forum Team
Forum Team
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Re: Lost Previous Number from Sky

Hi mogitkumartuhan

 

Welcome to the Community, I'm very sorry to learn about the problems you're experiencing with your telephone line at the moment.

 

I'd like to take a closer look at your account from our end but I've not been able to locate it using your forum information unfortunately. So I can take a look, could you respond to the private message I've sent with the requested information?

 

You can view the message by clicking the envelope on the top right of this page.

 

Talk soon

Craig


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