I signed up to Virgin in July, change over day August 22nd but still haven't git my proper landline number in November. I am being passed back and forth between Sky and Virgin.....HELP! Neither company is accepting responsibility...
Welcome to the Community, I'm so sorry to learn about the problems with your telephone line, I can see there's been some time since the last time we spoke about this request.
I'd like to request that a member of our team take another look at this to see if the number port is possible, I'll need some additional information to be able to do that. If you're able to respond to the private message I've sent with the requested information, I'll take a look right away.
Thanks for this information, I've been able to locate your account and take a closer look at this for you.
I've requested that our back office teams take a look to see if it's possible to port the number, if the number has been deactivated from Skys end then it wouldn't be, but my fingers are crossed that it's possible.
As soon as we've got more information a member of the team will be in touch, if you're not getting a response then get in touch here and I'll take a look for you right away
I am experiencing the same from when I moved from Sky. Still waiting for my number to be ported. The 'new' number we have been allocated, keeps receiving scam calls fro Barkley Card, practically everyday. This is now becoming tiresome.