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Sandrah
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Line is engaged

My landline kept cutting off mid call and an engineer came yesterday[monday] to fix it, he said he's put new lines on and new lines to the exchange and virgin media would monitor my line for 7 days, now people call and say my line is engaged when they call me they say they have to call about 3-4 times before I pick up because the phone is always engaged!!! I am not on my phone talking and it's happened about 4 times since he came yesterday, please can you sort this out, because people think my line is engaged when it isn't, thank you.

Sandra

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Re: Line is engaged

Hi there Sandrah, 

 

I'm really sorry to hear that things have gone wrong again for you. I've sent you a private message with some further information. 

 

Apologies once more. 

 

Huw


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Sandrah
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Re: Line is engaged

Thank you Huw_B, I've replied to the PM.

Sandra.

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