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lhuggan
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Line Cord Error

I haven't been able to make or receive calls since last Tuesday (7th march). My phone says there is a line cord error.

I have tried restarting everything and checked all my phone connections.

I ran a staus check on line and it says no faults were detected 

I have also tried an old phone but still no luck.

 

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Re: Line Cord Error

Hello lhuggan,

 

Thanks for posting on the community.

 

I would like to arrange for a technician to check your line so I'm just going to send you a private message with appointment times which you will find if you click on the purple envelope at the top right of the screen.

 

Speak to you soon

Rose
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lhuggan
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Re: Line Cord Error

Hi

My phone is saying there is a line ecord error again.an engineer came out and fixed a damaged phone line   (in March) by putting a box around the damaged area  but it has broken again which I suspect is the same issue. Can you please send someone out to look at it again please

Thanks

Laura

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Re: Line Cord Error

Hi Laura,

 

Thanks for getting back in touch.

 

I'm really sorry to hear you're having landline trouble again!

 

I'd like to send another technician to further investigate this and get a more permanent fix in place. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh


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