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RCampbell
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Line Cord Error BT8500 Phone

Similar to many others below our phone (a BT8500) is showing the message "Line Cord Error. Please Check" on our Virgin Media landline. The phone has worked fine for a number of months and has only recently come up with this error message. We are unable to make outgoing calls and callers simply hear the phone ring out.

The phone works on a different line. Therefore can you please advise the fastest way to get this issue resolved?

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Re: Line Cord Error BT8500 Phone

Hi RCampbell

 

Welcome to the Community, I'm very sorry to learn about the problems you're experiencing with your phone service at the moment.

 

I've not been able to locate your account and take a closer look at this from our end for you unfortunately, so I'm able to do that, would you be able to respond to the private message I've sent with the requested information?

 

You can view the message by clicking the purple envelope on the top right of this page.

 

Look soon

Craig


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