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Registered: ‎28-07-2017
Message 1 of 2 (38 Views)

Landline

Phone out of order ,was working ,outgoing calls,engineer arrives,after he leaves ,no phone at all.Cannot get any help from Virgin chat or by my mobile,spent £20 so far.How do we contact Virgin?Allen

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Registered: ‎18-12-2012
Message 2 of 2 (25 Views)

Re: Landline

Hi miloclarke

 

I'm so sorry for the continued problems you're experiencing with your telephone service, due to the ongoing nature of the faults you're experiencing I'd like to arrange for a senior engineer to come and take a closer look at this, if you're available? 

 

I've sent you information about this in a private message, which you can view by clicking the envelope on the top right of this page. 

 

We'll talk soon

Craig


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