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andybrad
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Landline still not working

Hi 

My landline is not working, and hasn't been for over 2 weeks.  An engineer came round a week ago, was rude to my wife, didn't fix anything, said someone would come back, nobody did, phone still not working.

Can anyone help?

Thanks

Andy

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Re: Landline still not working

Hello andybrad,

 

Thanks for letting us know about this on the community.

 

I have checked your line and everything looks okay now, I have seen the private message you posted to one of the team saying it's resolved so please let me know if the problem has come back.

 

Kind regards

Rose
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andybrad
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Re: Landline still not working

Hi Rose

I am not aware that the problem is resolved. Have you managed to call my home number and the call has been answered?

My review to your colleague related to a separate issu with email.

I would be grateful if you could double check my phonn line as 2 separate phones cannot get a dial tone or receive calls.

Thanks

Andy
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Re: Landline still not working

Hi andybrad,

 

Really sorry, there seems to have been a bit of confusion!

 

I'd like to arrange for a technician to check out your landline. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange for an appointment.

 

Speak soon Smiley Very Happy

 

Josh


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