My landline rings, but when I answer, it's as if I'm ringing out. It's always NHS111. It happens all times of day and night. If I call 1471, it's always the last genuine call that is registered. It's as if my phone is calling out on its own
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JannyFanJan wrote:I just dialled 174 and my landline rang when I hung up, is that what's supposed to happen?
No. You should get an immediate automated voice telling you what line number your service is using.
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Just out of interest, dial 174 and see if the automated voice reports your own number correctly ... if not there could be a wiring mixup at the street cabinet.
Welcome to the Community, I'm very sorry to learn about the problems you've been experiencing with your telephone service recently.
I have located your account to take a closer look and I can see that an appointment has been arranged for later this week, which is good news.
We'd love to hear how it goes and we'll be here should you need any assistance moving forward.
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