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geowar
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Landline problems

Not wishing to run up a massive bill on my non virgin mobile I thought I would use this medium to get help.

Went to use landline this morning, all that was coming from handset was a constant buzzing. Number could be keyed in but no connection just the buzzing.

Checked all handsets to find all OK. Service status OK

When tried to ring 'home' from my mobile the response is 'line busy'

Ran the online test which stalled at 99%

Can someone look into this please.

Regards

George

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Re: Landline problems

Hi George

 

I'm really sorry to learn about the problems you're experiencing with your telephone service, I've been able to locate your account to run some tests on the line form our end, we're detecting some errors and I'd like to arrange for an engineer to come and take a closer look.

 

I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.

 

Look forward to hearing from you

Craig


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