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sheilap
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Landline problem.

Have had no dialing tone since Saturday. Checked all connections and ran online test. This happened a while ago same thing . No incoming or outgoing calls.

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Zokow21
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Re: Landline problem.

Mine's the exact same problem! Hope you get it sorted I've been trying to sort mine for about a week Smiley Sad
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Re: Landline problem.

Hi sheilap,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your landline.

 

I've run a diagnostic on the line and it's looking clear on this end. Are you able to try another handset in the socket? This is just to make sure it's not the equipment causing the fault.

 

If not, let me know and I'll sort out a technician for you.

 

All the best! Smiley Very Happy

 

Josh


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sheilap
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Re: Landline problem.

have checked with another handset and it didn't work either.

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Re: Landline problem.

Hi sheilap,

Josh_RW is away at the moment so I thought I'd pick this one up.

Since you have tried another phone what I'd like to do next is to send out one of our engineers to check your telephone line.

I'll just send you a private message with appointment times which you will find if you click on the purple envelope at the top right of the screen.

Talk to you soon

Rose
Forum Team


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