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BabyPanda82
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Landline phone isn't working - Need a new socket?

Hi,

Can someone help me? My broadband is working but i don't know how to get my landline phone going. I'm new to the U.K this week and I don't understand much about tech stuff.

I went and bought a new bt landline phone today and plugged it into the old wall socket and it didn't work. I think that's because it's bt, but i don't have a virgin media socket. Do i need to have a special socket installed? I ran a test on my phoneline using the online test and it did not find any problems.

What should i try next?

Thanks for any help!

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BabyPanda82
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Re: Landline phone isn't working - Need a new socket?

I actually phoned virgin media and they said i didn't need a special socket. They're sending out an engineer because they think my line might be dead. Great service from the VM help line. Have a nice evening!

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Re: Landline phone isn't working - Need a new socket?

Hey BabyPanda82

 

Welcome to the Community and welcome to the UKMan Happy

 

I'm glad to hear that the team have been able to arrange for an engineer to come and take a closer look and I'd love to hear how the appointment goes.

 

I'll be here should you need any assistance moving forward.

 

Take care

Craig


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