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Sandervdd
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Landline phone is ringing, but says 'no line' and seems dead

For a couple of weeks now my landline phone has a display message on the phone saying 'no line'.

 

I can't make any calls using the landline as there's no dial tone, however it does ring when someone calls the number. When I answer it doesn't work and all I hear is a weird drone kinda sound.

 

I'd rather get rid off it if it doesn't work, but then I lose my bundle discount, so rather want to get this fixed. The phone is only a year old and I don't suspect it to be broke as it does ring when someone calls (and we've done tests using mobile phones to ring it).

 

Anyone can help out?

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Re: Landline phone is ringing, but says 'no line' and seems dead

Hi there Sandervdd,

 

Really sorry about the telephone fault experienced.

 

I've had a look at your account and I'm unable to detect anything obvious via the line status.

 

Have you tried disconnecting then reconnecting the handset from the socket or tried different equipment?

 

Speak soon,

 

Nat_J


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