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EdgarBB1
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Landline not working

Hi Can someone please help, my landline has not been working since yesterday afternoon, husband has checked connections etc and also switching phones around but to no avail !!

HELP

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Re: Landline not working

Hi EdgarBB1

Welcome to the Community, I'm so sorry for the problems you're experiencing with your telephone service recently.

I've taken a look at your account and run some tests on the line from our end for you, we're detecting errors with the line and I'd like to arrange for an engineer to come and take a closer look, if you're available? 

I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page. 

Look forward to hearing from you

Craig


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Re: Landline not working

Hi Jackie

Thank you for confirming the appointment, I appreciate it. 

We'd love to hear how it goes and I'll be here should you need any assistance with your services moving forward.

Talk soon

Craig


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