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ljf64
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Landline not working

Hi

My landline has been off for 3 days and I have no way of contacting you by phone, is there anyway way I can contact you through this service.

Thank you

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Re: Landline not working

Hi ljf64,

 

Welcome to the Community!

 

Really sorry to hear you're having landline trouble.

 

I can check this out for you! Have you got a spare handset you can plug in? This is just to make sure the equipment isn't the cause of the fault.

 

Speak soon Smiley Very Happy

 

Josh


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ljf64
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Re: Landline not working

Hello
Yes I have a handset plugged in at the moment.
Thanks
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Re: Landline not working

Hello ljf64,

 

Josh_RW is away at the moment so I hope you don't mind me stepping in.

 

What I would like to do next is to arrange for one of our engineers to visit your property so I'm just going to send you a private message with appointment times which you will find if you click on the purple envelope at the top right of the screen.

 

Speak to you soon.

Rose
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