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KarenB54
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Landline not working

Hi My landline hasn't worked for 2 days, there's no dial tone. Anyone help?
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Re: Landline not working

Hi KarenB54

 

I'm really sorry to learn about the problems you're experiencing with your phone line recently, I've been able to locate your account and run some tests on the line from our end for you.

 

We're seeing some problems being detected and I'd like to arrange for a member of the team to come and take a closer look if you're available. I've sent you information regarding this in a private message, which you can view by clicking the purple envelope on the top right of this page.

 

Apologies again for the inconvenience this has caused, we're looking forward to putting it right.

 

Talk soon

Craig


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KarenB54
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Re: Landline not working

Thanks for getting back to me Saturday would be good for me . Not happy with Virgin at the minute my Internet is down aswell.. What do I pay over 70 quid for its very frustrating
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